When we say “customize it” here at Hand & Grain, we mean “have it your way” in the most comprehensive definition of the phrase. Most companies say they customize, but they really only mean they offer a limited number of additional options on a set number of designs to make it seem there’s a broader furniture selection. Well, we can do that too, but we call that “personalizing” your selection. If you need more than a few additional inches here or there, a modified arm, or a different seating configuration, that’s when we shine, as we have our own factory that allows us to meet those special needs.
Customizing at Every Turn
Our qualified concierge service will work with you, step by step, to customize your Hand & Grain furniture selection. We will send you online drawings and material samples along the way to ensure that you are getting exactly what you expect. It is equally important to us that you understand everything we’re sending you; that you feel comfortable with our suggestions; and that you enjoy your participation throughout the process.
Our Craftspeople Are Hands-On
In a nutshell, this means we are truly hands-on. The process of designing a piece of furniture (or a roomful of it) with our help is not as fearful as some may think it will be: to customize your own furniture, especially when you have our team guiding you along the way, can be a thrilling experience because in the end you are going to have a piece unique to you and absolutely perfect for your home.
No request is too small: if the look of a leg style on a sofa isn’t quite what you’d like but everything else about the collection suits you to a tee, we can redesign it just for you for a slight up-charge. If you need an arm a tad smaller on a sofa, a chair, a sectional or a chaise, we can do that, too. We will even send you a rendering of your customized piece for a small fee.
